Autumn hair care: what ChatGPT and Gemini recommend

Third issue of the AI Beauty Radar: 150 prompts on autumn hair care, tested on ChatGPT and Gemini across five shopping universes (88 ranked prompts, 55 advice prompts analysed separately, 7 brand-review prompts), with more recent models than issue #1.

150

prompts tested per AI: 88 ranked, 55 advice, 7 reviews

5

shopping universes, on ChatGPT and Gemini

76%

of ChatGPT's advice answers name no brand (0% for Gemini)

84%

of Gemini's shopping answers name a retailer (2% for ChatGPT)

Tests run on 1 August 2026 on ChatGPT (GPT-5.5 Instant) and Gemini (Gemini 3.6 Flash), using prompts in French, with a new conversation for each prompt and only the first response analysed. Presence rate measures the share of prompts in which a brand is mentioned or recommended. 150 prompts were tested per AI, including 88 used in the rankings; 55 advice prompts and 7 brand-review questions were analysed separately. Retailers and distributors are excluded from the brand rankings. Product ranges are attributed to their parent brand (Dercos to Vichy, Kelual and Anaphase to Ducray, Elseve to L’Oréal Paris). “First mention” indicates the share of responses in which the brand is named first. Results should be read as an indication of brand visibility at the test date.

Each Radar is a snapshot of brand visibility in AI at the date of testing. As models evolve regularly, results are not strictly comparable from one issue to another.

Ranking: Hair loss

Base: 13 product-choice or problem prompts ranked, 15 advice prompts analysed separately.

Bar and first figure: presence rate (Mentioned). Light part of the bar and greyed figure: first mention (recommendation signal).

ChatGPT
  1. 1Ducray46.2%23.1%
  2. 2Vichy38.5%0%
  3. 3Alopexy23.1%23.1%
  4. 4Bioderma23.1%7.7%
  5. 5Alostil15.4%7.7%
  6. 6Klorane15.4%0%
  7. 7Minoxidil Bailleul15.4%0%
  8. 8Eucerin7.7%0%
  9. 9René Furterer7.7%0%
Gemini
  1. 1Ducray100%23.1%
  2. 2René Furterer84.6%0%
  3. 3Forcapil76.9%7.7%
  4. 4Klorane76.9%0%
  5. 5Vichy61.5%7.7%
  6. 6Vitalfan53.8%0%
  7. 7Anacaps46.2%0%
  8. 8Kérastase38.5%23.1%
  9. 9Alopexy30.8%0%
  10. 10Alostil23.1%0%

ChatGPT is cautious: on shopping prompts, 38% of its answers name no brand at all and point to a doctor or a blood test. When it does name brands, Ducray dominates (46%, named first in 23% of answers), ahead of Vichy (38%, never first) and the minoxidil Alopexy (23%). Gemini always names brands: Ducray in 100% of answers, René Furterer in 85% (against 8% on ChatGPT), Forcapil and Klorane in 77%, and supplements such as Vitalfan (54%) or Anacaps (46%).On hair loss, a brand first has to win ChatGPT's trust, as it often prefers to recommend no one.

What it means for a brand. This is a reassurance universe. Brands that explain (seasonal loss or not, when to see a doctor, what a treatment can do) become credible sources for ChatGPT, where it stays silent today. On Gemini, the gap between presence and first place shows the battle is about proof of efficacy.

Ranking: Damaged hair after summer

Base: 23 product-choice or problem prompts ranked, 6 advice prompts analysed separately.

Bar and first figure: presence rate (Mentioned). Light part of the bar and greyed figure: first mention (recommendation signal).

ChatGPT
  1. 1Kérastase69.6%4.3%
  2. 2Garnier65.2%34.8%
  3. 3Klorane56.5%26.1%
  4. 4L'Oréal Paris39.1%8.7%
  5. 5L'Oréal Professionnel39.1%4.3%
  6. 6René Furterer34.8%0%
  7. 7Les Secrets de Loly21.7%4.3%
  8. 8Olaplex17.4%4.3%
  9. 9Bioderma13%4.3%
  10. 10Davines13%0%
Gemini
  1. 1Kérastase100%4.3%
  2. 2Garnier87%4.3%
  3. 3L'Oréal Professionnel87%0%
  4. 4L'Oréal Paris82.6%8.7%
  5. 5René Furterer78.3%17.4%
  6. 6Klorane56.5%13%
  7. 7Nuxe47.8%0%
  8. 8Aroma-Zone34.8%0%
  9. 9Olaplex26.1%0%
  10. 10Les Secrets de Loly17.4%8.7%

Kérastase is the most named brand on both AIs (70% on ChatGPT, 100% on Gemini) but almost never first (4%). On ChatGPT, first place goes to Garnier (65% presence, named first in 35% of answers) and Klorane (57%, 26%). Gemini names nearly the whole L'Oréal group (L'Oréal Professionnel 87%, L'Oréal Paris 83%), puts René Furterer first in 17% of cases and names a retailer in 100% of its answers (Sephora, Monoprix, Nocibé, Carrefour).After summer, Kérastase is everywhere but rarely chosen: Garnier and Klorane are the brands ChatGPT most often names first.

What it means for a brand. The users' vocabulary (straw, salt, chlorine, frizz) is the one to find in product pages and FAQs. A premium brand has to justify its price with proof of use to move from simple presence to first mention, and be present at the retailers Gemini names in every answer.

Ranking: Sensitive scalp

Base: 16 product-choice or problem prompts ranked, 11 advice prompts analysed separately.

Bar and first figure: presence rate (Mentioned). Light part of the bar and greyed figure: first mention (recommendation signal).

ChatGPT
  1. 1Ducray87.5%56.2%
  2. 2Bioderma87.5%25%
  3. 3Eucerin68.8%6.2%
  4. 4Klorane37.5%0%
  5. 5Vichy37.5%0%
  6. 6Kérastase12.5%0%
  7. 7L'Oréal Professionnel12.5%0%
  8. 8CeraVe6.2%6.2%
  9. 9Nizoral6.2%6.2%
  10. 10La Roche-Posay6.2%0%
Gemini
  1. 1Bioderma87.5%18.8%
  2. 2Ducray81.2%12.5%
  3. 3Klorane56.2%0%
  4. 4Vichy43.8%31.2%
  5. 5Avène43.8%0%
  6. 6Uriage37.5%0%
  7. 7Kérastase31.2%6.2%
  8. 8Cattier25%0%
  9. 9Garnier25%0%
  10. 10La Roche-Posay25%0%

This is the most dermatological universe. On ChatGPT, Ducray is the reference: named in 88% of answers and first in 56%, ahead of Bioderma (88%, 25%) and Eucerin (69%). Gemini names the same brands (Bioderma 88%, Ducray 81%) but more often puts Vichy first (31%, against 0% on ChatGPT). On advice questions, ChatGPT names no brand in 91% of cases, while Gemini names Ducray and La Roche-Posay in all its answers.On sensitive scalps, Ducray has the most first mentions on ChatGPT, but Gemini more often names Vichy first.

What it means for a brand. Dermatological proof (tolerance, supervised tests, short formulas) makes the difference. Advice questions (ingredients to avoid, itching after washing) are open territory on ChatGPT: the brand that answers them best becomes the source.

Ranking: Routine by hair type

Base: 20 product-choice or problem prompts ranked, 10 advice prompts analysed separately.

Bar and first figure: presence rate (Mentioned). Light part of the bar and greyed figure: first mention (recommendation signal).

ChatGPT
  1. 1Kérastase45%0%
  2. 2Garnier35%15%
  3. 3Klorane35%10%
  4. 4L'Oréal Professionnel30%15%
  5. 5Schwarzkopf25%5%
  6. 6Bioderma20%15%
  7. 7John Frieda20%10%
  8. 8Les Secrets de Loly20%5%
  9. 9Bouclème20%0%
  10. 10Ducray20%0%
Gemini
  1. 1Kérastase95%10%
  2. 2L'Oréal Paris75%5%
  3. 3Klorane60%15%
  4. 4Garnier50%5%
  5. 5Aroma-Zone50%0%
  6. 6L'Oréal Professionnel45%10%
  7. 7René Furterer45%0%
  8. 8Les Secrets de Loly35%15%
  9. 9Christophe Robin20%5%
  10. 10Phyto20%0%

ChatGPT is highly scattered: Kérastase is the most named (45%) but never first, and the top spot is shared by Garnier, L'Oréal Professionnel and Bioderma (15% each). Curl specialists (Les Secrets de Loly, Bouclème) and John Frieda appear in 20% of answers. Gemini establishes Kérastase (95%), L'Oréal Paris (75%) and Klorane (60%), names Aroma-Zone in half its answers and a retailer in 95%.On routines, no brand is named first more than once in six: the territory is won hair type by hair type.

What it means for a brand. Specialists (curls, grey hair, fine hair) have a real card to play: routine pages by hair type, with application order and mistakes to avoid, answer exactly these questions and can take a niche brand to the top spot.

Ranking: Pharmacy or salon

Base: 16 product-choice or problem prompts ranked, 13 advice prompts analysed separately.

Bar and first figure: presence rate (Mentioned). Light part of the bar and greyed figure: first mention (recommendation signal).

ChatGPT
  1. 1L'Oréal Paris43.8%25%
  2. 2Garnier43.8%18.8%
  3. 3Klorane43.8%6.2%
  4. 4René Furterer37.5%12.5%
  5. 5Kérastase31.2%18.8%
  6. 6Ducray31.2%6.2%
  7. 7L'Oréal Professionnel31.2%6.2%
  8. 8Bioderma25%0%
  9. 9Redken25%0%
  10. 10Phyto18.8%0%
Gemini
  1. 1Kérastase50%18.8%
  2. 2Garnier50%12.5%
  3. 3Klorane50%12.5%
  4. 4René Furterer50%12.5%
  5. 5L'Oréal Paris50%6.2%
  6. 6L'Oréal Professionnel37.5%6.2%
  7. 7Lazartigue37.5%0%
  8. 8Vichy31.2%6.2%
  9. 9Phyto31.2%0%
  10. 10Redken31.2%0%

This is the universe where ChatGPT names the most brands on advice (54% of its advice answers name at least one, against 24% on average): as soon as channels are compared, it gives examples. It puts L'Oréal Paris (44%, named first in 25% of answers) and Garnier (44%, 19%) on top, ahead of Klorane and René Furterer. Gemini places five brands level at 50% (Kérastase, Garnier, Klorane, René Furterer, L'Oréal Paris) and names a retailer in 81% of its answers.When users compare channels, mass-market brands take the top spot on ChatGPT, ahead of salon brands.

What it means for a brand. A brand has to state clearly where it is sold and why it is worth its price: honest comparisons, equivalences between ranges, proof of results. This is the ground of comparative content, which both AIs readily pick up.

Presence is not preference

The presence rate measures the Mentioned level of the V.M.R. methodology. First mention, the share of answers in which the brand is the first one named, is a recommendation signal: stronger than simple presence, it does not mean the AI explicitly claims to recommend the brand. Across the 88 ranked prompts, the gap between the two is the real measure of the work to be done.

BrandChatGPT presenceChatGPT first mentionGemini presenceGemini first mention
Kérastase36%5%68%11%
Klorane40%10%59%9%
Ducray36%15%34%6%
Garnier33%16%48%5%
René Furterer18%2%53%7%
L'Oréal Paris23%7%48%5%
L'Oréal Professionnel25%6%42%3%
Bioderma32%10%24%3%
Vichy17%0%24%8%

Kérastase is the most present brand on Gemini (68%) but is named first in only 11% of answers there, and 5% on ChatGPT. René Furterer is named in 53% of Gemini's answers against 18% on ChatGPT. Garnier and Ducray are the brands ChatGPT most often names first (16% and 15%).

Advice or purchase: two AIs, two logics

On the 55 advice questions (“does back-to-school stress increase hair loss?”, “which ingredients should I avoid with a reactive scalp?”), ChatGPT answers with no brand at all in 76% of cases, and even refers users to a doctor on hair loss. Gemini names brands in every answer and names a retailer in nearly two advice answers out of three. On shopping prompts, Gemini names Sephora in 66% of answers and Nocibé in 52%, while ChatGPT almost never names a retailer.

Share of answersShopping (88 prompts) ChatGPTShopping GeminiAdvice (55 prompts) ChatGPTAdvice Gemini
No brand at all10%0%76%0%
At least one retailer2%84%4%64%

The 7 review questions, left out of the ranking

Seven prompts asked for an opinion on a specific product (René Furterer Triphasic ampoules, Ducray Anastim serum, Kérastase Nutritive mask, Olaplex No. 3, Klorane shampoos, Vichy Dercos, Garnier Fructis). ChatGPT stays on the brand asked about in 6 answers out of 7. Gemini brings competitors in 5 answers out of 7 (up to 8 brands for Olaplex and Garnier Fructis) and names a retailer in 6 out of 7. On Gemini, a question about your product is also a showcase for your competitors.

Key takeaway. In hair care, Kérastase is the most present brand on Gemini (68%) and is named in 36% of ChatGPT's answers, but is named first there in only 5% of cases. René Furterer goes from 18% on ChatGPT to 53% on Gemini. ChatGPT stays cautious on hair loss and advice (76% of advice answers without a brand), while Gemini always names brands and names a retailer in 84% of its shopping answers.

What the Radar measures, what the diagnostic explains

The Radar shows which brands AIs mention and put forward, at sector level. The AI Brand Echo diagnostic explains why, on your brand's own queries, and MYA continues the same method all the way to activation.

Public barometer, at sector level

AI Beauty Radar

  • MentionedPresence rate: share of answers in which the brand appears.
  • Recommendation signalFirst mention: share of answers in which the brand is the first one named.
  • What it does not showThe sources, content and signals behind these results.

Audit built on your brand's queries

AI Brand Echo diagnostic

  • VisibleThe content, pages, media, reviews and signals that make the brand known and understood by AIs.
  • MentionedThe queries on which the brand really enters the conversation.
  • RecommendedThe queries on which the brand becomes a preferred choice.

MYA's three-step method

Step 1

Diagnose

V.M.R. score on your key queries, AI by AI, with what the public Radar does not show: sources used, semantic territory and competitor benchmark.

Step 2

Prioritise

Building a panel of priority queries tailored to your brand, its uses and its competitors, spotting vacant territories and gaps between AIs, content roadmap.

Step 3

Activate

Recommendation pages by profile and use, structured FAQs, structured data and llms.txt, AI-friendly press content, reviews and forums, V.M.R. tracking over time.

What the Radar reveals, what MYA activates for your brand

  • Users describing a state (straw, salt, chlorine) or a hair type, not a brandRecommendation pages by profile and use, structured FAQs
  • ChatGPT staying silent on hair loss and adviceValidated expert content, AI-friendly press content, experts and dermatologists
  • Gemini leaning on retailers, led by SephoraConsistent retailer product pages, reviews, structured data
  • Brands widely named but rarely firstProof of use and V.M.R. tracking AI by AI, over time

The Radar shows what is happening. AI Brand Echo explains why. MYA acts to change it.

What about your brand?

The Radar shows which brands AIs put forward. The AI Brand Echo diagnostic explains why, on your brand's own queries.

Request my V.M.R. diagnostic